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A South Australian Christmas

Tour From $6,818* per person

Dates: 20 - 31 Dec 2020

Fully escorted from Adelaide

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Duration: 12 days

Experience the Solo Connections difference and enjoy this Christmas in South Australia! Solo Connections tours are fully escorted, unique small group tours designed specifically for solo travellers over 50. Our tour includes 11 nights in comfortable quality accommodation with your own private room, most meals including a festive Christmas Lunch and tailor-made sightseeing whilst in Adelaide, Hahndorf, Kangaroo Island and the Fleurieu Peninsula. South Australia, there’s something for everyone!

Discover the vibrant city of Adelaide and uncover some of South Australia’s most captivating regions. Adelaide is fast becoming the lifestyle capital of Australia. Multicultural flavours infuse local restaurants, laneways hold secret bars and architecture blends old with new effortlessly. We take our explorations further as we discover world class wine regions, take in the stunning coastline and uncover incredible wildlife on Kangaroo Island where we’ll spend Christmas. And it wouldn’t be a Christmas tour without a special trip to the biggest display of Christmas lights in the southern hemisphere!

Highlights

  • Adelaide City Sights
  • Adelaide Hills Region
  • Cheese Wrights & Melba’s Chocolate & Confectionary Factory
  • Beerenberg Farm & The Cedars
  • Hahndorf
  • Lights of Lobethal Festival
  • Kangaroo Island Special Christmas Stay
  • Clifford’s Honey Farm & Emu Ridge Eucalyptus Distillery
  • Seal Bay, Raptor Domain & Flinders Chase National Park
  • Fleurieu Peninsula
  • South Australian Whale Centre & Granite Island
  • McLaren Vale Wine Tastings
  • Murray River Cruise

For more information, or to secure your place, call us today at 1300 044 444

 

12 DAYS
Fully Escorted

Starts Adelaide 20 December 2020

Pricing

$6,818* per person

Inclusions

  • Private Single Room in quality accommodations
  • Meals as per the itinerary  11 Breakfasts/ 6 Lunches/ 10 Dinners
  • Sightseeing Tours and Airport Transfers as per itinerary
  • Tour Host – travels with group from/to Adelaide
  • Local Driver/Guide

Exclusions

  • Flights – please check with reservations about tour transfer time before booking flights
  • Any meals, tours, excursions or transfers other than mentioned above or in the itinerary
  • Items of a personal nature i.e. laundry, drinks, phone calls, etc
  • Travel Insurance

For more information, or to secure your place, call us today at 1300 044 444

Day 1

Arrive Adelaide  (D)

Welcome to Adelaide! Discover the vibrant city of Adelaide and uncover South Australia’s captivating regions. Adelaide is fast becoming the lifestyle capital of Australia. Multicultural flavours infuse local restaurants, laneways hold secret bars and architecture blends old with new effortlessly. We take our explorations further as we discover world class wine regions, take in the stunning coastline and uncover incredible wildlife on Kangaroo Island where we’ll spend Christmas. And it wouldn’t be a Christmas tour without a special trip to the biggest display of Christmas lights in the southern hemisphere! On arrival to Adelaide Airport, meet your tour host and fellow travel companions before we are transferred* to our accommodation to check in. Tonight, we enjoy a welcome dinner in the hotel before beginning this incredible tour.

Accommodation – Mercure Grosvenor Hotel Adelaide or similar (2 Nights)

*Arrival transfer will be available at approximately 3.30pm. Please check with reservations before booking your flight.

Day 2

Adelaide City Sights  (B,D)
Enjoy breakfast this morning before we begin our city sights tour. Once considered a sleepy city, Adelaide has undergone a rapid transformation with world-class art, music and sporting facilities to discover. Our day is going to be full of rich history starting with a leisurely stroll along Adelaide’s tree lined boulevard, North Terrace with our local expert. If you enjoy cricket, AFL or sport in general our next guided tour will be a highlight at the Adelaide Oval, as will are taken into the ground’s inner sanctum. Afterwards, we visit the Bradman Collection, a private collection of memorabilia from Australia’s great Sir Donald Bradman. We have free time this afternoon. You may like to take in the beauty and diversity of the Adelaide Botanic Gardens, see giant pandas at the Adelaide Zoo* or wander the Art Gallery of South Australia* and neighbouring South Australia Museum*. Your tour host will be on hand to assist with arranging activities if needed. This evening we will come together for dinner in the hotel.
*during free time any activities are at own expense.

Day 3

Adelaide – Hahndorf   (B,L,D)
Today after breakfast we will check out, board the coach and head to the beautiful Adelaide Hills region to uncover some wonderful local produce. We make our way to Woodside for some local treats. At Cheese Wrights, taste the superb hand-crafted cheese, some of which are seasonal and only made when the milk is perfect. Now, you can’t have something savoury without something sweet! The Melba’s Chocolate and Confectionery Factory, produces old Australian favourite sweets using old era chocolate making equipment and is the perfect place to collect some delicious goodies before a delicious lunch at Stanley Bridge Tavern. This afternoon we arrive at our accommodation for the next two nights, in the gorgeous township of Hahndorf, Australia’s oldest surviving German settlement. Settle into your room before we meet this evening for dinner.

Accommodation – The Manna of Haus or similar (2 Nights)

Day 4

Hahndorf   (B,D)
After breakfast this morning we discover Beerenberg Farm and enjoy a tasting of the delicious jams and preserves. Next, we enjoy a visit to The Cedars. Lovers of fine art and charming gardens will enjoy this country property known as the home to iconic landscape painter and early conservationist, Sir Hans Heysen. Be captivated by the original works displaced in the furnished home. We then have free time in Hahndorf for the afternoon. The town is a superb “flashback” to the nineteenth century with its smallgoods shops, bakeries, pubs, eateries and attractions housed in authentic surroundings along the main street. Meet early this evening for dinner before we travel to the Lights of Lobethal Festival. This Christmas festival has been lighting up the Lobethal Valley in the Adelaide Hills for over sixty years… created by the community of Lobethal. In the true spirit of Christmas, a tradition that has continued for over 60 years began, and has now evolved into the largest Community Christmas Light Display in the Southern Hemisphere. Tonight Main Street comes to life when the community (and Santa!) joins in with the Christmas spirit through participation and support of their annual Christmas Pageant Parade. There are lots of food & market stalls and a fantastic festival atmosphere. Also not to be missed is the living nativity! A 15min traditional re-enactment of the events of the first Christmas, complete with a real baby “Jesus”, Mary, Joseph, Shepherds, Angels, Wise men, and a large menagerie of animals featuring camels, donkeys, goats, lambs, calves, tame doves, a baby alpaca and a dog, all set in a straw strewn stable producing the appropriate sights, sounds and smells.

Day 5

Hahndorf – Kangaroo Island  (B,L,D)
We’ll be up at sparrows’ call this morning for quick breakfast before checking out, boarding the coach and then travelling to Cape Jervis for our ferry crossing to Kangaroo Island. Today we visit some interesting attractions unique to the island. The first of which is Clifford’s Honey Farm – home to the island’s own population on Ligurian Bees (the only pure strain in the world). This family business run by Dave & Jenny Clifford started off with just a couple of hives as a hobby in 1973. During the late 1980’s when the wool prices dropped, Dave and Jenny diversified their sheep farm by expanding the small honey business. They opened the farm-gate store in 1993 and continue to run the farm with the help of their daughters and grandchildren. Close by is Emu Ridge Eucalyptus Distillery where we take an interesting tour of the equipment used to manufacture eucalyptus oil and products. Also a family owned business, and a popular Kangaroo Island tourist attraction, they’ve been operating since 1991. They are the only commercial Eucalyptus Oil distillery in South Australia, and produce 100% pure Australian Eucalyptus Essential Oil from the Kangaroo Island Narrow Leaf Mallee, along with a range of natural products that are available through our farm gate shop. We enjoy a delicious lunch at Emu Ridge before making our way to our accommodation to check in. Have time to freshen up before we meet in the evening for dinner.

Accommodation – Aurora Ozone Hotel or similar (3 Nights)

Day 6

Kangaroo Island (B,L,D)
Merry Christmas! We have the perfect start to the joys of Christmas Day with a leisurely breakfast before a morning of sightseeing. We travel to nearby Emu Bay where the number of holiday homes equal the number of permanent residents. The beach ranks among the best due to its clear waters and long shoreline. Time permitting you may like to take a swim or stroll along the sand. We travel back to our hotel to enjoy our traditional festive buffet lunch with all the trimmings, overlooking the stunning Nepean Bay. We have time at leisure this afternoon where we could take a walk along Kingscote Wharf or you make like to make use of the hotel facilities or spend some time on the beach. This evening we will have a light dinner at the hotel.

Day 7

Kangaroo Island  (B,L,D)
Kangaroo Island has an abundance of incredible wildlife and today after breakfast we have a chance to get up close and personal. Our local guide will join us on the coach today as we travel to the world famous, Seal Bay. We’ll be taken into the heart of the colony where our experienced guide will teach us about the wonderful Australian Sea Lion. There is nowhere else in the world where you can listen to an expert give their unique insight while walking amongst the colony. We visit Raptor Domain and see the interactive and inspiring Birds of Prey demonstration before lunch. Raptor Domain is an Environmental, Educational, and Rehabilitation Centre set on a beautiful 150 acre property. Here at the Centre there are many orphaned, injured and sick Birds of Prey that come into care each year. Unfortunately not all birds are able to go back to the wild so they become ambassadors for their kind, to create awareness and appreciation. Some of the birds have been bred in captivity and are quite rare, like the White Goshawk, Black-breasted buzzard and the Sooty owl. This afternoon, we explore all that Flinders Chase National Park has to offer. The park’s coastal scenery includes Admirals Arch, Remarkable Rocks and an excellent boardwalk where we see a colony of New Zealand Fur Seals below. At Rocky River, we should see plenty of Cape Barren Geese and maybe a Tamar Wallaby or two. What a day of truly exceptional wildlife experiences! Returning to our hotel, we’ll have time to freshen up before meeting this evening for dinner

 

Day 8

Kangaroo Island – Fleurieu Peninsula  (B, D)
This morning, enjoy breakfast before we check out and say farewell to stunning Kangaroo Island and head across to the Fleurieu Peninsula to the town Victor Harbour. Located on Adelaide’s southern doorstep, the Fleurieu Peninsula offers a peaceful Mediterranean feel. There are dozens of white sandy beaches, rolling vineyards and farmlands, and scenic towns on the cost near the entrance to Australia’s longest river. There are plenty of opportunities to see kangaroos and local birdlife as well as dolphins, seals, pelicans, sea lions and whales. The area is also known for its surf beaches, fishing and winter sightings of the Southern Right Whale. Arriving at our hotel we will check in and have time at leisure this afternoon before we come together for dinner in the hotel.

Accommodation – McCracken Country Club or similar (2 Nights)

Day 9

Fleurieu Peninsula  (B, D)
After breakfast today we will take the interactive journey at the South Australian Whale Centre. Our guide, with the help of audio-visual displays, artefacts and 3D theatrette, will introduce us to these magnificent creatures. We ride the historic Horse Drawn Tram across the Causeway to Granite Island. Feel the ocean breeze as the beautiful Clydesdale horses draw us along the jetty bridge. The Tramway commenced operation in 1894 and is one of two remaining in the world that operate a daily service. Granite Island is around 62 acres and is one of the most recognised ecological attractions in Victor Harbor due to its unusual granite formations with crashing white waves, elevated views, flora and fauna, and walking trails that provide outstanding panoramic coastal views. Enjoy free time to explore the rugged coastline or spot the little penguins that inhabit this island before returning to the hotel. Meet this evening in the hotel for dinner.

Day 10

McLaren Vale – Glenelg – Adelaide  (B, L)
Enjoy breakfast this morning before we board the coach and make our way to McLaren Vale, known as the birthplace of South Australia’s wine industry. We have time to explore the McLaren Vale township. Here you might like to indulge your sweet tooth at Medlow Confectionery* (famous for the South Australian favourite Fruchocs) or enjoy one of the many coffee shops* dotted along the main street. *own expense
We visit Lloyd Brothers, home of delightful wines, olives and lifestyle products and have time here for a tasting whilst admiring the grounds. Set amongst the tranquil lake, gorgeous vines and 200-year-old gum trees is Serafino Winery. Relax in this beautiful location as we enjoy a wine tasting over a delicious lunch. On our way back to Adelaide, we stop at the beachside suburb Glenelg, for a lovely stroll along the esplanade before dinner. Choose from the many dining options available and soak up the atmosphere of this very popular beachside suburb.

Accommodation – Mercure Grosvenor Hotel Adelaide or similar (2 Nights)

Day 11

Murray River  (B, L, D)
Have an early breakfast before we board the coach and make our way to the picturesque Murray River. Sit back and relax as we are welcomed aboard the MV Jester. Get up close with unique birdlife, towering cliffs and gorgeous flora and fauna of the riverbanks viewed through panoramic windows or from the surrounding deck. We enjoy morning tea whilst listening to interesting commentary about the history of the Murray, the significance of the paddle steamer and the Mannum township before a delicious pub lunch. Returning to Adelaide we will have time to freshen up before we enjoy our farewell dinner at the Strathmore Hotel.

Day 12

Depart Adelaide  (B)
Sadly our time in South Australia has come to an end. A final breakfast together and then with our bags packed, we say our goodbyes and transfer* to the airport. We arrive home from a fantastic holiday.

*Please do not book departure flights prior to 12.30pm

For more information, or to secure your place, call us today at 1300 044 444

 

 

 

 

Terms & Conditions                                                                                  
The following Solo Connections Terms and Conditions (‘booking conditions’) form the basis of your contract with Solo Connections and apply to all group journeys contained within this brochure and additional Solo Connections departures added at later dates, departing between  01 January, 2020 and 31 December, 2021. These conditions form the basis of your contract with Denise Marie Falsay trading as Solo Connections (ABN 92 582 582 996) (‘us’, ‘we’, or ‘our’). Please read them carefully as they set out your and our respective rights and obligations. These may also include additional terms and conditions applicable to a special offer or promotion. You confirm that you have read, understand and accept these booking conditions when you make a booking of a travel product offered by us (‘booking’) and pay the deposit for such booking.                                                    

These booking conditions may be amended occasionally. Should we amend the booking conditions, we will display the amended version on our Website or in our Travel Brochure, we can also provide the amended version of the booking conditions to you upon request. You will be bound by the current version of the booking conditions at the time you make your Booking.

The Tour Brochure and these booking conditions are valid for tour departure dates specified in the (‘Tour Departure Dates’) during the validity period specified in the Tour Brochure unless otherwise indicated in your itinerary for the Booking.                                                                                    

Booking and Payment                                                                                                                              
A deposit for each booking is required within 7 days of making a booking. For all bookings made we will require a signed booking form and deposit to be sent to us within 7 days of making your booking. If we do not receive this, we will automatically cancel your Booking without further notice.  All International bookings will require a non-refundable deposit of $750.00 to $3,500.00 per person, varying due to tour inclusions, plus an additional $500 deposit should you upgrade to Business Class flights. All Australian, including Norfolk Island, bookings will require a non-refundable deposit of $500 per person.

The balance will be due 120 days prior to Tour Departure Date or as otherwise stated on your invoice. You will required to make your final payment prior to this to ensure that payment is received by us no later than 120 days prior to the Tour Departure Date or as otherwise stated on your invoice.            

For bookings confirmed within 120 days prior to departure, full payment of the total amount and a signed booking form will be required immediately. We will consider payment has been received by us only when we receive payment from you. If full payment is not received by the due date, Solo Connections reserves the right to cancel all reservations and apply the normal cancellation fees. For some special offers, we may require an additional payment before the balance of the tour price is due. We will notify you of any such requirements during the booking process. Except as required by law booking deposits are not refundable and are not transferable to other tours or bookings unless under special circumstances deemed by us.                                                                                

Prices, inclusions and fees                                                                                 
All tour prices are quoted in Australian Dollars. Unless otherwise specified in the Brochure, or your itinerary, your tour price includes all international and internal flights (if applicable), taxes to a value determined by us, airport transfers, accommodation, meals, sightseeing, admissions, cruise travel, port charges as determined by the Cruise operator, gratuities on land and cruise components booked by us, the services of a Tour escort, Tour Director (if applicable) & Cruise Director (if applicable) as per your itinerary.                                                                                 

Unless detailed in your itinerary as an inclusion, your tour price does not include additional airfares, airline taxes, additional optional excursions, accommodation upgrades, meals not specified in your Itinerary, drinks, laundry, passport fees, visas, vaccinations, medical assistance, government taxes and charges (excluding GST),  or any items or expenses of a personal nature.Unless specified in your itinerary as an inclusion, overnight accommodation required to meet your tour and/or any transfers and flight connections are not included in the tour price and will be at your expense.

We reserve the right not to honour any published prices that we determine were erroneous due to printing, electronic, or clerical error. If you make a booking based on erroneous pricing, we will offer you the option of cancelling your reservation and receiving a refund of any monies paid by you or confirming the booking by the difference between the erroneous price and the correct price being paid.    

Unfortunately, due to the advance payments that we make on your behalf to our suppliers it is necessary for us to enforce our cancellation policies.  Any changes to your booking must be put in writing to us, we reserve the right to accept or reject any amendments.  If we accept, you must pay a change fee of $250 per person in addition to additional costs resulting from the change.     

You may cancel your booking by sending us written notice of the cancellation. If you cancel a booking you will be liable to pay the scheduled cancellation fee. A name change or a change to the Tour Departure Date is considered a cancellation of the original Booking. If you cancel your tour for any reason prior to your departure date (including by changing your Tour Departure Date or a name change), you will be liable for the following cancellation fees:                                                                                       

Cancellation Notice prior to Tour Commencement                  Cancellation Charges (per person)                                                                          

Up to final payment due date on booking advice                             Loss of Deposit                                                                
From payment due date on booking advice                                     100 %of tour price                                                                                                                        

You may also be liable to pay cancellation fees to airlines and other third parties.                                                                                  

We may vary your tour price at any time before you have paid in full to the extent necessary to meet any increase in the tour costs for reasons outside our control, including airfares, fuel, government  taxes and charges, exchange rate fluctuations or other tour related costs. We will not vary the tour price after we have received the total tour cost from you, regardless of any increases in the costs incurred by us. We will notify you of any such variation.                                                                                     

You are responsible for and must pay for all costs and expenses incurred by you as a result of any change made by you to your Itinerary after your Tour Departure Date. This includes changes due to illness or other personal reasons.                                                                            

Cancellation, delays and changes to your itinerary by us                                                                                 
Your Booking is conditional on us receiving a minimum number of tour passenger bookings to operate the tour and ensure an enjoyable group atmosphere. Where sufficient numbers cannot be achieved, we may cancel or delay a Tour Departure Date. We will endeavour to make any decision to cancel or delay a tour, and to notify you of that decision, at least 60 days prior to the scheduled Tour Departure Date.                    

Should we cancel a tour, due to not meeting minimum numbers, before departure:    

  • We will use reasonable endeavours to offer you the closest available tour departure.

If the proposed alternative tour is:                                                                                 

    (i) cheaper than your original tour price, we will refund the difference to you; or                                
    (ii) more expensive than your original tour price, you must pay the difference to us;                          

  • if you accept the alternative tour, your Itinerary will be amended accordingly and we will give you an updated itinerary;
  • if you do not accept the proposed alternative tour within 7 days of being notified by us, we will refund to you all monies paid directly to us and will have no further liability to you; and
  • We are not liable for any third party costs you may incur, which we have not booked on your behalf, for example airfares or other arrangements booked independently.

Solo Connections reserves the right to vary, withdraw or cancel any tours by written notice in the event they cannot be supplied or the itinerary is changed, delayed, cancelled, or disrupted in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof or other authorities, or by acts of God, strikes, severe weather, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, pandemics, failure of equipment or machinery, theft, malevolent acts or any other cause(s) beyond our control (each a Force Majeure Event).

Due to the nature of travel and circumstances outside of our control, it may not always be possible for us to adhere strictly to your itinerary and we may need to make alterations, before or after the commencement of the tour. Should this arise, we will use reasonable endeavours to:                                                                                 

(a) give you reasonable notice of any alterations, but there may be circumstances beyond our control in which alterations will be required with little, or no, advance notice; and                                                                              
(b) provide or arrange an appropriate substitute sightseeing, transport and accommodation as required.                                                                           

We will do everything within our power to provide you with a substitution of equal quality, but some services and facilities may not be available for all alternative arrangements.                                                                          

Any changes to your itinerary will be notified to you:                                                                                  

(a) if prior to your tour departure date, by phone, email or to your travel agent (if applicable); or                             
(b) if during your tour, personally by your tour escort or tour director.                                                                                  

To the maximum extent permitted by law, you agree that we are not liable to you for, and you release us from, any costs, claims, losses, damage or expense arising from either directly or indirectly in connection with any alteration to your itinerary or substitution carried out with the above specified information, including without limitation any:

(a)  claim for distress, disappointment or loss of enjoyment arising from the alteration;                                            
(b) additional personal expenses incurred by you, including for food, beverages and personal items; or  
(c) costs associated with any other travel arrangements affected by the changes, including any costs and expenses incurred by you for cancelling or changing those other arrangements or arising from a failure to meet a connection.                                                                    

Your obligations whilst on Tour                                                                               
If we, the Tour Escort, the Tour Director or any of our service providers consider in our or their absolute discretion that you are affecting your own health, safety or enjoyment, or that of other passengers, including refusing to comply with instructions, we may immediately have you removed from the tour and terminate our contract. If deemed appropriate you will be given the opportunity to conform and rectify your behaviour before being removed from the tour. You will be required to make your own arrangements to return home at your own expense and we will not be liable to you for any additional costs, losses or damage you may incur or suffer.               

For all international tours You must have a valid passport with an expiry date of at least six (6) months after the day of your arrival back into Australia.

You must ensure that you obtain prior to the Tour Departure Date all required entry visas for all countries to be visited during the tour. Failure to obtain correct documentation may affect your right of entry to certain countries during the tour. If you do not have the necessary documentation and are unable to participate, we will not refund any portion of your tour costs, any additional costs for you to join the tour later or any out of pocket expenses that you have incurred.      

Should you be unhappy with something that does or does not happen on Your Tour, You should first raise Your concern with the Tour Escort or the Tour/Cruise Director as soon as reasonably practicable as it may be possible for them to take steps to resolve Your concern with minimal delay. You must first use all reasonable endeavours to negotiate with Us in good faith to settle the dispute before commencing proceedings in any court or tribunal.                                                                           

General Risks & limits on Solo Connections responsibility                                                                              
Solo Connections, our employees, officers, tour managers and tour guides does not operate or own any entity that provides goods or services for your Booking. Solo Connections is solely responsible for purchasing all accommodations, meals, transportation, ground handling and other services from our independent suppliers. All such entities and persons are independent contractors. Your legal rights in connection with the provision of the travel goods or services for your Booking are against the specific travel provider and, except to the extent a problem is caused by fault on our part, are not against us. This includes without limitation where any travel service provider is unable to provide the goods or services that you have purchased as part of your Booking. In such case, your rights are against that provider and not against us.                                                                                        

You acknowledge and agree that there are general risks associated with travelling, which are beyond our control and without limitation we are not liable to you (or any third party) for any losses, costs or damages you may incur as a result of these risks. Such risks include:                                                                             

(a)Tour variations, cancellations or interruptions caused by circumstances outside of our control, forces of nature, force majeure events                                                                                        
(b) injury, illness, accidents, acts of terrorism, criminal acts, financial or physical loss, death, inconvenience, disruption, delay or damage to personal property in relation to any good or services.                               
(c) additional personal expenses incurred by you, including for food, beverages and personal items; or   
(d) costs associated with any other travel arrangements affected by the changes, including any costs and expenses incurred by you for cancelling or changing those other arrangements or arising from a failure to meet a connection, government changes to visa requirements.            

You acknowledge and agree that where any part of the fully inclusive Tour or any other goods or services that are not directly provided by us, but provided by a Service Provider or contractor, in the event of any dispute or claim including for loss, damage, breach of contract or negligence arising from the conduct of the Service Provider or contractor, you must pursue your claim directly against the relevant Service Provider or contractor.                                                                                         

Liability Limitations                                                                                     
Nothing in these booking conditions exclude, restricts or modifies the application of any provision of the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law as amended, consolidated, supplemented or replaced.  Our liability for breach of a guarantee, condition or warranty implied by such a provision, where it is unlawful to do so. All exclusions and limitations of our liability under these booking conditions must be read subject to this clause. To the maximum extent permitted by law, we exclude all implied terms, conditions, guarantees, representations and warranties. You acknowledge and agree that, to the maximum extent permitted by law, Solo Connections nor any of its officers, employees or agents has no liability for any act, error or omission of for any loss, cost, damage, expense or liability occasioned by a third party (including any contractors or third party travel and tour operators) arising out of this Agreement, or for any indirect or consequential loss including loss of profits, loss of revenue, loss of data or loss of opportunity. To the extent that we cannot lawfully exclude our liability, we limit our liability to you to the amount of the tour price you have actually paid to us.

To the full extent permitted by the law, you acknowledge and agree we are not liable to you in contract, under any circumstances, (including but not limited to loss of deposit or full tour price and loss of enjoyment), opportunity, profit, savings, revenue or interest or any other consequential or indirect, incidental, special or punitive loss, damage or expenses. Delay or failure by us or a Service Provider to perform our obligations under the Contract, resulting from or as a consequence of a Force Majeure Event. Where the law implies any guarantee or condition which cannot be excluded, our liability to you for breach of such an implied guarantee, condition or warranty is limited, to one or more of the following:                                                                               

(a)     in the case of goods: the cost of repair of the goods, replacement or supply of equivalent goods; or              
(b)     in the case of services: supplying the services again or payment of the cost of supplying the services again.                                                                                                                            

It is compulsory that all passengers travelling overseas with Solo Connections have travel insurance. We strongly recommend that you take out comprehensive travel insurance with a reputable insurance company to cover you against risks associated with your Tour including cover for loss of luggage, medical expenses, costs and expenses incurred due to cancellations, delays or other disruptions. It is your responsibility to ensure that you are covered adequately and are aware of the inclusions of your insurance policy.

Liability Disclaimer
Solo Connections reserves the right to vary, withdraw or cancel any tours by written notice in the event they cannot be supplied or the itinerary is changed, delayed, cancelled, or disrupted in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof or other authorities, or by acts of God, strikes, severe weather, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, pandemics, failure of equipment or machinery, theft, malevolent acts or any other cause(s) beyond our control (each a Force Majeure Event).

To the maximum extent permitted by law, except where caused or contributed to by negligence on our part, Solo Connections is not and does not accept any responsibility or liability in contract, tort or otherwise for any injury, illness, death, cost, loss, damage (including but not limited to loss or damage to persons, baggage and property), delay, diversion, substitution of equipment, variation, postponement, liabilities, expense or inconvenience arising directly or indirectly from or in connection with:

  1. the acts, errors, omissions, default or negligence of third party suppliers or other third parties including government authorities, airlines, coach, rail or cruise operators, land carriers, hoteliers or any other suppliers, nor for any consequences thereof, including but not limited to changes to or lack of availability of transport, services, accommodation or facilities; or
  2. a Force Majeure Event.

To the maximum extent permitted by law, Solo Connections is not and does not accept responsibility or liability for any acts, errors, omissions, default or negligence of any person, not its direct employee or under its control, including any government or governmental authority, officer or employee, and also including any employees, officers or agents of any third party supplier such as airlines, coach, rail, cruise or ferry operators, shipping companies, or any other transport providers, hoteliers or other accommodation providers, land carriers, tour operators, tour guides, tour directors, travel agents, or the providers of any other meals, facilities, goods and travel products or services on your holiday and/or tour or in relation to it and over whom Solo Connections has no control. Solo Connections is not and does not accept responsibility for any criminal conduct by any third parties.

To the maximum extent permitted by law, Solo Connections is not and does not accept responsibility or liability for any requirements, terms or conditions of any third party supplier or other third parties who provide some travel products or services in the course of your holiday and/or tour. All bookings made by Solo Connections with third party suppliers or other travel product or service providers on your behalf are subject to the requirements, terms and conditions of those persons which may not be expressly the subject of our contractual agreement, particularly in relation to the applicable laws, policies and requirements of any government, governmental authority or employee including visa, entry, exit or transit requirements.

If, during your travel, you occupy a transport seat fitted with a safety belt, Solo Connections is not and does not accept liability for injury, illness, death or other loss, damage or claim arising from any incident or accident where the safety belt is not being worn correctly at the time of any incident or accident.

Solo Connections is not and does not accept any liability or responsibility for your acts, omissions, defaults, conduct, state of health, condition or circumstances, or failure to comply with the terms, conditions and requirements of any third party suppliers or other third party travel products or suppliers, or country or governmental authorities, or any of their officials, servants or agents.

If you decide that you do not wish to visit a country or part of a country you had intended to visit because of any law, condition or requirements of third party suppliers or any country or governmental authority, official, servant or agent, or because of circumstances beyond our control (and including any Force Majeure Event), you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees. 

In relation to any responsibility or liability which cannot be excluded by law or despite the limitations above, if Solo Connections is found liable for any loss, damage, cost, liability or expense which arises out of or in any way is connected with any of the occurrences described above, then to the maximum extent permitted by law, the liability of Solo Connections will in no event exceed, in the aggregate, the greater of:

  1. the amounts you paid to Solo Connections in connection with the travel products or services; or
  2. AU$100.00.

Data Protection & Privacy
In order to make your booking, we will require certain personal information from you. We handle your personal information in accordance with our Privacy Policy which is available on our website at https://soloconnections.com.au/privacy-policy/. By agreeing to these booking conditions, you agree to the terms of the Privacy Policy.                              

Important notices about Your Tour                                                                                     

Tour Participation                                                                                        

Special needs
We welcome you if you have a disability or other special needs, provided you are accompanied by a companion capable of providing all the assistance you require. Please note that although we will use reasonable endeavours to provide you with all the activities on your Itinerary, depending on your disability, you may not be able to participate in every activity and the Tour Escort or Tour Director will have the right to refuse your participation if they believe your health and safety or the health and safety of other passengers may be impacted by your participation. You must advise us, of any disability, medical condition or dietary requirement at the time of Booking. We may decline your booking if we believe that we cannot adequately provide for all your special needs or that there is a risk to your health, safety and enjoyment or to any other  guests.                                                                                                                                        

General Health and Fitness:                                                                                      
A reasonable level of fitness and health is required to participate on Solo Connections Tours. It is your responsibility to advise of any pre-existing medical conditions or health and mobility related concerns that may affect the normal conduct of a holiday package and the enjoyment of other passengers. If you are aged 70 or over at the Tour Departure Date, you must provide a doctors letter confirming you are fit and healthy enough to take part in the specified Tour including reference to the Itinerary, destinations and Tour Departure Date.

Cruises                                                                            
Cruise Cabins: Your Tour Price is based on the Cabin category indicated in the Tour Brochure. Upgrades are subject to availability and will be at an additional cost.                                                                                
Docking Position: During port stops, ships may dock side-by-side, obstructing views and requiring you to pass through other ships to embark and disembark.
Ship Facilities: It is important to note that:                                                                                    

(i) all cruise ships do not have elevators, and ships that are equipped with elevators may not have elevator access to all decks, possible upgrades may be required;                                                                           
(ii) wheelchair passengers should be aware that cabin doors, rest rooms and corridors may not be wide enough to provide access for standard wheelchairs;                                                                                
(iii) requests for disabled rooms must be made at the time of Booking and are subject to availability;       
(iv) for safety reasons, passengers in wheelchairs cannot be carried on boarding ramps whilst the ship is tied up or at anchor, or on to motor coaches; and                                                                              
(v) wheelchairs and walkers can be carried in the luggage compartment of motor coaches subject to space limitations.

Internet Service
Internet availability and quality may vary from country to country and can also be affected by technical issues, weather or unfavourable terrains and other factors outside our control. We do not guarantee the availability, price or quality of internet connections.             

Photography
Our tours offer some of the most spectacular and beautiful photographic scenery in the world. However, we cannot guarantee that every scene or highlighted featured in a Tour Brochure or Itinerary will be available on each Tour. No refund will be available for any resulting missed scene or photographic “opportunity”.                                                                                 

Smoking
Smoking is limited to designated smoking areas within hotels for the comfort of other guests. Smoking is not permitted on coaches or such other places as nominated by us from time to time. Although we will endeavour to ensure there are opportunities for you to smoke during the Tour, we cannot guarantee such opportunities will be available.         

Medical Services                                                                           
We are not, and our Service Providers are not, liable regarding the provision of any medical care you may require or choose to accept during the Tour. We cannot guarantee to provide a personal escort for medical visits should the need arise.

Travel sickness
If you suffer from travel sickness, you should arrange medication or other alternatives to treat symptoms, as we cannot make allowances for this.                                                                                         

Additional Important Information                                                                             

Air Travel and baggage                                                                               
Airfares booked as part of your tour will be through the most appropriate route although may not be a direct flight. Depending on departure date and time of booking the required booking class for airfare offer may be too far in advance to book with the appropriate airline. If the required booking class is unavailable air surcharges may apply. The flight quote including air taxes and surcharges will be confirmed once all air sectors are booked and confirmed. Taxes are defined as all airline and government taxes and surcharges. Taxes are subject to change and will be advised at the time of flight reservation. Please contact Solo Connections for applicable rules and regulations relating to your air travel.              

Luggage                                                                                         
Tour participants are entitled to one suitcase per person. Your suitcase must not exceed 76 x 53 x 28cms (30’’ x 21’’x 11’’) and must not weigh more than 20kg (42lbs) unless otherwise specified. It is your responsibility to ensure your luggage complies with applicable airline luggage restrictions and you acknowledge that we, contracted carriers or Service Providers may elect not to carry overweight items, and that you will be responsible for any excess baggage charges.

Sightseeing on Tour                                                                                    
Visits to some religious sites may require a level, deemed by that country, of appropriate clothing being worn. You should consult Solo Connections reservations office or your Travel Agent in regards to your tour requirements.                                                                                  

Passenger Requirements                                                                           
You must advise us in writing of any and all special requests and dietary requirements at the time of booking. We will make every reasonable effort to accommodate your dietary requests but cannot guarantee that such requests can be met.

Passenger Restrictions:                                                                                     
(i) Passengers under the age of 18 years (as at the Tour Departure Date) will not be accepted.                             
(ii) Passengers aged 70 or above (as at the Tour Departure Date) will be required to have a doctor’s letter as per the above General Health and Fitness Clause.         

Images                                                                            
All images in Tour Brochures represent typical scenes and descriptive detail for each tour, however it is possible that the particular subject matter may not be seen or experienced on Your Tour. Also, some pictures may have been digitally enhanced.

Accommodation
We may substitute hotel accommodation of a similar standard in the place of the advertised hotel due to hotel availability issues. Any changes will be notified once confirmed with the hotel. Although we have taken reasonable steps to secure the most suitable hotel accommodation in the areas of the Tour, we are not liable to you for the quality, size or fitness of hotel rooms.      

General
These booking conditions are governed by and are to be construed in accordance with the laws of the State of Queensland and Australia.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the Courts and Tribunal of Queensland and Courts entitled to hear appeals from those Courts and Tribunals.

If any clause or part of any clause is in any way unenforceable, invalid or illegal, it is to be read down so as to be enforceable, valid and legal.  If this is not possible, the clause (or where possible, the offending part) is to be severed from this agreement without affecting the enforceability, validity or legality of the remaining clauses (or parts of those clauses) which will continue in full force and effect.

A right created by this agreement cannot be waived except in writing signed by the party entitled to that right.  Delay by a party in exercising a right does not constitute a waiver of that right, nor will a waiver (either wholly or in part) by a party of a right operate as a subsequent waiver of the same right or of any other right of that party.                                                                                         

Contact Details                                                                                
Should you need to contact us, our office details are as follows:                                                                               
Email: info@soloconnections.com.au                                                                           
Telephone: 1300 044 444                                                                              
Postal: PO Box 119, Aspley, QLD, 4034, Australia                                                                                    

Our office is open from 9am to 5pm AEST Monday to Friday (excluding public holidays in Queensland).                                                                                                                                                                                 

We may need to contact you before the Tour Departure Date, including for example, if there is a change to your flight itinerary. It is therefore very important that you keep Your Contact Details up to date with Solo Connections or your Travel Agent and notify us or them immediately of any changes.

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