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Best of Spain & Portugal

Price $15,718* incl flights

07 - 26 October 2024

Fully Hosted

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Duration: 20 days

Experience the Solo Connections difference when you join us for the best of Spain & Portugal! Solo Connections tours are fully hosted, unique small group tours designed specifically for solo travellers over 50. Our tour includes comfortable quality accommodation with your own private hotel rooms throughout the tour, most meals and tailor-made sightseeing. Take this tour with us and discover the Best of Spain and Portugal! 

Spain and Portugal, two captivating countries nestled on the Iberian Peninsula, boast a tapestry of culture, history, and natural wonders that enchant visitors from around the globe. In Spain, one finds the vibrant flamenco rhythms of Andalusia, and the bustling streets and world-class museums of Madrid. Meanwhile, Portugal beckons with its charming cobblestone streets of Lisbon, the enchanting Douro Valley, famous for its wine production, and the picturesque cliffs of the Algarve coastline. Both countries offer a gastronomic journey that tantalizes the taste buds with tapas, paella, and pastéis de nata, while their warm and welcoming people invite travelers to immerse themselves in their rich traditions and lively festivities. 

Highlights

  • Madrid
  • Prado Museum & Royal Palace
  • Salamanca
  • Porto & Duoro Valley
  • Lisbon
  • Monastery of Jeronimos, Cascasis & Cabo da Roca
  • Merida & Roman Theatre
  • Seville
  • Alcazar, Giralda Tower and Flamenco Show
  • Marbella & Malaga
  • Picasso Museum & Granada
  • And much more!

 

For more information, or to secure your place, call us today at 1300 044 444

20 DAYS
Fully Hosted from Brisbane – interstate passengers will join group in Dubai

Departs 07 October 2024

Price

$15,718 per person incl flights* 

Inclusions

  • Return Economy Class International Flights including taxes departing Brisbane/Sydney/Melbourne or Perth – limited business class upgrades available upon request
  • Private Single Room in quality hotel accommodations
  • Meals as per itinerary 17 Breakfasts/ 1 Lunch/ 17 Dinners
  • Sightseeing Tours, Entrance fees and Transfers as per itinerary
  • Tour Host– travels with group from/ to Brisbane
  • English Speaking Local Guides
  • English Speaking Coach Driver
  • Complimentary Photo Book^

Exclusions

  • Any meals, tours, flights, excursions or transfers other than mentioned above or in the itinerary
  • Items of a personal nature i.e. laundry, drinks, phone calls,
  • Porterage, Tipping/Gratuities other than stated above
  • Visas (if applicable) and Travel Insurance

Please note: Return Economy Class Group Airfares are included in the tour price, departing from Brisbane, Sydney, Melbourne or Perth and cannot be removed from the package. Frequent Flyer points cannot be used to upgrade.

^Please note: all passengers must sign a media release form in order to receive the photo book

For more information, or to secure your place, call us today at 1300 044 444

Days 1 & 2

Brisbane – Madrid via Dubai    D (day 2)
Early this evening, passengers departing from Brisbane, you will meet your Tour Host and fellow travellers at Brisbane International Airport for our flights to Madrid, transiting in Dubai on the way. Interstate passengers, you will meet the group in Dubai.  We arrive at Madrid airport, on Tuesday. After collecting our bags and clearing customs & immigration we will be transferred to our hotel to check in. The rest of the afternoon is free at leisure to rest after the long flight. Your Tour Host will be on hand for anyone that needs assistance. Early evening we will make our way to a local restaurant, near the hotel, for dinner

Accommodation: Catalonia Gran Via or similar (3 Nights)

Day 3

Madrid                                   CB-D
Madrid shines as an inclusive metropolis, embracing people from diverse backgrounds across the globe. Beyond its renowned museums, bustling streets adorned with an array of shops, and restaurants offering global cuisines, Madrid captivates with its serene historic enclaves. Wanderers are enchanted by its timeless charm, encountering traditional family-operated taverns steeped in centuries of history, where locals gather for convivial conversations over drinks. Madrid’s authenticity is unparalleled, embodying a warm welcome and embracing diversity, establishing itself as undeniably one of Europe’s most captivating cities. This morning following breakfast we meet a local guide for a morning city tour of Madrid. This tour will take us to view some of the main sights of the city, such as Plaza Mayor, Puerta del Sol, Mercado de San Miguel, and more. We will return to the hotel and have the afternoon free at leisure to either relax or explore further. You tour host will be on hand to assist and for anyone that would like company. After time to refresh we will meet and go out for dinner to a local restaurant.

Day 4

Madrid                                      CB-D
Enjoy breakfast before boarding the coach for a full day city tour. Today’s excursion will include visits to both the Prado Museum and the Royal Palace. In the afternoon we will stop at Retiro Park. The Buen Retiro Park, or simply El Retiro is one of the largest parks of the city of Madrid, Spain. The park belonged to the Spanish monarchy until 1868, when it became a public park. One of the most famous features of El Retiro Park is its Crystal Palace, a remarkable glass pavilion and conservatory. Near the park’s north entrance is Retiro Pond, featuring a colonnade and monument honoring King Alfonso XII. Early evening we will make our way to a local restaurant for dinner.

Day 5

Madrid – Salamanca                 CB-D
After breakfast this morning we check out, board the coach and will be transferred to Salamanca, North West of Madrid, and a part of the Castile and León region. Salamanca, steeped in history tracing back to the Celtic era, boasts exquisite sandstone architecture and is renowned for the prestigious Universidad de Salamanca. Established in the 1100s and evolving into a pivotal intellectual hub during the 15th-16th centuries, the university remains a catalyst for the city’s vitality, enriched by its diverse international student community. Upon arrival we will check-in to our overnight hotel and have some free time to explore before making our way out to dinner at a local restaurant.

Accommodation: Artheus Carmelitas Salamanca or similar (1 Night)

Day 6

Salamanca – Porto via Ciudad Rodrigo    CB-D
Checking out following breakfast we board the coach for our journey into Portugal. We first travel west to Ciudad Rodrigo and enjoy some free time to explore the town. Ciudad Rodrigo, a quaint cathedral city nestled near the border of Spain and Portugal, captivates visitors with its charming Old Town and well-preserved 12th-century city walls. Within these historic ramparts lies the Cathedral de Santa María, showcasing intricate Gothic and Romanesque doorways. The 14th-century Castillo de Enrique II has been transformed into a hotel, offering a unique lodging experience, while The Palacio de los Aguila has been repurposed as a heritage center, inviting visitors to delve into the region’s rich history and culture. At an agreed time we rebaord the coach and continue into Portugal and arrive at Porto. There will be time to check in, relax and refresh before coming together for dinner in the hotel.

Accommodation: Vila Gale Centro or similar (3 Nights)

Day 7

Porto                                    CB-D
Porto, situated along the northwest coast of Portugal, is famed for its elegant bridges and esteemed port wine industry. Within the medieval Ribeira district, visitors are charmed by narrow cobbled streets meandering past historic merchants’ homes and inviting cafes. The gothic São Francisco Church stands out for its opulent baroque interior adorned with intricate gilded carvings, while the grand 19th-century Palácio de Bolsa, once a bustling stock market, stands as a testament to architectural splendor, designed to allure potential European investors. After breakfast today we are joined by a local guide for half day city tour. We will visit the main sights of the city before returning to the hotel to have the afternoon free at leisure. We can use that time to relax or venture out for more exploring with your tour host. Dinner this evening will be at a local restaurant.

Day 8

Porto                                    CB-L-D
Today after breakfast we are off for a full day excursion to the stunning Douro Valley which could as easily be called the Enchanted Valley, such is the beauty and magic that its landscapes offer. The Douro Valley stands as the exclusive region worldwide authorized to produce the renowned “port wine.” A visit here unveils the remarkable dedication required for the traditional port wine-making process. Over generations, farmers meticulously transformed the landscape, sculpting vast terraces on the hillsides to optimize grapevine growth, leveraging both water sources below and sunlight above. Even today, the production of port wine remains a testament to unwavering passion, with grapes meticulously hand-picked and crushed in the age-old tradition — by foot! Moreover, the Douro River claims the title of the Iberian Peninsula’s largest river by discharge. Originating near Duruelo de la Sierra in Spain’s Soria province, it charts a winding path southward before flowing westward through the northern reaches of the Meseta Central in Castile and León, ultimately traversing northern Portugal. Our local guide first takes us to a local winery for a tour and tasting, then we board a river cruise from Peso de Regua to Pinhao. A traditional Duoro Valley lunch is also included for us. We return to Porto late afternoon, have time to freshen up and then meet for dinner in the hotel.

Day 9

Porto – Lisbon via Obidos   CB-D
After breakfast this morning we will check out, board the coach and make our way to Obidos. The medieval town of Óbidos, nestled within the picturesque landscapes of Portugal, stands as a timeless gem, captivating visitors with its rich history and unparalleled charm. Encircled by sturdy castle walls dating back to Moorish times, Óbidos exudes an enchanting atmosphere, transporting visitors to a bygone era of knights and royalty. Cobblestone streets wind their way through the town’s labyrinthine layout, lined with whitewashed houses adorned with colorful flower boxes, evoking a sense of whimsy and romance at every turn. Within the town’s fortified walls lie hidden treasures waiting to be discovered, from historic churches and quaint artisan shops to cozy cafes serving delectable local delicacies. With its well-preserved medieval architecture and idyllic setting, Óbidos beckons travelers to step back in time and immerse themselves in the enchanting beauty of Portugal’s past. Enjoy some time to explore the town before we continue on to Lisbon where we will check into our accommodation and have time to relax before making our way out to a local restaurant for dinner.

Accommodation: Hotel Florida or similar (3 Nights)

Day 10

Lisbon                                 CB-D
Lisbon, the coastal capital city of Portugal, sprawls across hilly terrain, offering breathtaking vistas that showcase its rich history and scenic beauty. Atop the imposing São Jorge Castle, visitors are treated to panoramic views that span across the charming old city with its pastel-colored buildings, the glistening waters of the Tagus Estuary, and the iconic Ponte 25 de Abril suspension bridge. A short distance away, the National Azulejo Museum showcases five centuries of exquisite decorative ceramic tiles, offering insight into Portugal’s artistic heritage. Just beyond Lisbon’s borders lies a stretch of Atlantic beaches, stretching from Cascais to Estoril, where visitors can unwind and soak up the sun against the backdrop of the sparkling ocean. This morning following breakfast we are joined by a local guide for a half day city tour in the Belem area. We’ll view the Torre de Belem, the Monument to the Discoveries, and enter the Monastery of Jeronimos. We also visit the famous Casa Pastels de Belem to try a Pastel de Nata (Portuguese Custard) tart. We then return to our hotel and have the afternoon is free at leisure to relax or explore further. Your tour host will be on hand for assistance. This evening we have dinner at a local restaurant, followed by a Fado show. Fado, the soulful folk music originating from Lisbon’s quaint neighborhoods, has served as the city’s poignant soundtrack since the mid-1800s. Often likened to the Lisbon blues, Fado melodies resonate with a haunting beauty, weaving tales of lost sailors, shattered dreams, and poignant romance. With its melancholic strains and emotive lyrics, Fado captures the essence of Lisbon’s cultural heritage, evoking a profound sense of longing and nostalgia in listeners worldwide.

Day 11

Lisbon                                CB-D
Today after breakfast our coach awaits to transport us to Cascais, a town historically renowned as the summer retreat for Portuguese nobility. Today, Cascais seamlessly blends its distinguished cultural heritage with the modern-day desires of discerning tourists seeking a premier holiday destination. With its elegant ambiance and picturesque surroundings, Cascais invites visitors to indulge in a harmonious fusion of tradition and contemporary allure, promising an unforgettable escape filled with sophistication and charm. We’ll enjoy free time to explore this coastal town with its cobbled streets, glorious beaches, lively bars, lavish villas and imposing fort. At a designated time, we begin our journey back to Lisbon, passing through Cabo da Roca for a brief photo opportunity at the westernmost point of Portugal and mainland Europe. This iconic landmark offers a stunning backdrop for capturing memorable moments against the dramatic coastal scenery, marking the culmination of our exploration before returning to Lisbon. Returning to our hotel we have the afternoon free at leisure before dinner at a local restaurant.

Day 12

Lisbon – Merida via Evora        CB-D
After breakfast, we check out from Lisbon hotel and embark on our journey eastward towards Mérida. Along the way, we make a stop in Évora for a guided tour of this historic town. Nestled within the city’s picturesque historic center, the ancient Roman Temple of Évora, also known as the Temple of Diana, stands as a testament to the city’s rich heritage. Nearby, the imposing Gothic structure of the Cathedral of Évora, with its whitewashed houses as a backdrop, offers a glimpse into the city’s medieval past, its construction dating back to the 12th century. Following our exploration of Évora, we continue our journey to Mérida and check in to our overnight accommodation. Later in the evening, we come together to enjoy a delightful dinner at the hotel, recounting the day’s discoveries and anticipating the adventures that lie ahead.

Accommodation: Hotel Velada Merida or similar (1 Night)

Day 13

Merida – Seville                             CB-D
Following breakfast and check out, we embark on a half-day tour of Mérida accompanied by a knowledgeable local guide. Our exploration will include a visit to the remarkable Roman Theatre, a testament to Mérida’s rich history. Founded by the Romans in the 1st century B.C., Mérida serves as the capital of western Spain’s Extremadura region. Highlights of the ancient city include the well-preserved Teatro Romano, boasting a double tier of columns framing its stage. Additionally, we’ll marvel at the ancient Puente Romano, a magnificent 792-meter bridge spanning the Río Guadiana, which connects to the Alcazaba, an Islamic fortress dating back to the 9th century, built atop Roman walls. On conclusion of our insightful tour, we journey southward to Seville. Upon arrival and check-in at our accommodation, we’ll have some free time to explore at our own pace before reconvening for dinner at the hotel.

Accommodation: Hotel abba Sevilla or similar (2 Nights)

Day 14

Seville                                          CB-D
Enjoy breakfast this morning before a local guide join us for a half day guided tour. Seville is the capital and largest city of the Spanish autonomous community of Andalusia and the province of Seville. One of today’s highlights will be a visit to The Alcázar of Seville, officially called Royal Alcázar of Seville. This historic royal palace was formerly the site of the Islamic-era citadel of the city, which began in the 10th century and then developed into a larger palace complex by the Abbadid dynasty and the Almohads. After the Castilian conquest of the city in 1248, the site was progressively rebuilt and replaced by new palaces and gardens. In 1962 the Alcázar was used as a set for the movie Lawrence of Arabia. It has also been used in the movies Kingdom of Heaven, The White Princess as well as for part of the fifth season of the popular Game of Thrones series. At the conclusion of the tour we will return to our hotel and have the afternoon free to explore further at our own leisure. Your tour host will be on hand for company and guidance. This evening’s dinner will be lively affair as we dine and watch a local flamenco show at a local restaurant. Seville has long been considered the epicenter of flamenco. Flamenco’s once horrible reputation among Spanish elites during the 19th and 20th centuries was because historically, performances were associated with the ostracized Gypsy (Roma) population in Spain, and they took place in seedy urban areas. These days the gypsy community is alive and well in Seville and are an important part of the city’s cultural fabric and history.

Day 15

Seville – Malaga via Marbella     CB-D
Following check out and breakfast we board the coach and are off to Malaga today. Our first stop takes us to discover the charming old town of Marbella. Nestled in the renowned resort area of Spain’s Costa del Sol, Marbella epitomizes the allure of the Andalusia region, with the majestic Sierra Blanca Mountains providing a stunning backdrop to 27 kilometres of pristine Mediterranean beaches, adorned with villas, hotels, and world-class golf courses. To the west of Marbella’s historic center lies the illustrious Golden Mile, home to prestigious nightclubs and coastal estates, leading to the opulent Puerto Banús marina. Here, luxury yachts grace the waters, while upscale boutiques and chic bars line the waterfront, creating an atmosphere of sophistication and glamour. We continue to Malaga and check into our accommodation. This evening’s dinner will be at a local restaurant.

Accommodation: Sercotel Tribuna Malaga or similar (3 Nights)

Day 16

Malaga                                       CB-D
Málaga, situated on the southern coast of Spain’s Costa del Sol, beckons with its skyline adorned by high-rise hotels and resorts overlooking golden sandy beaches. Dominating this modern vista are two imposing hilltop fortresses, the Alcazaba and the Gibralfaro ruins, remnants of the city’s Moorish past. Amidst this architectural tapestry stands the soaring Renaissance cathedral, affectionately nicknamed La Manquita (“the one-armed lady”) due to the curious absence of one of its towers. This morning, following breakfast, we embark on a half-day tour of Málaga with a local guide, immersing ourselves in the city’s rich cultural tapestry. Our itinerary includes a visit to the Picasso Museum, a must-see destination for art enthusiasts. Housed in the city of Picasso’s birth, this museum offers a comprehensive insight into the life and works of the renowned master. Remarkably, the museum’s establishment in 2003 marked the culmination of over 50 years of planning. The impressive collection, comprising over 200 works, was generously donated and loaned by Christine Ruiz-Picasso, wife of Paul (Picasso’s eldest son), and Bernard Ruiz-Picasso (Picasso’s grandson). While the collection meticulously traces the artist’s extraordinary career, there are notable gaps, particularly in the representation of Picasso’s ‘blue’ and ‘rose’ periods. Nonetheless, the museum stands as a testament to Picasso’s enduring legacy and artistic brilliance. Upon returning to our hotel the remainder of the afternoon will be at leisure before we have dinner at a local restaurant.

Day 17

Malaga                                       CB-D
Following breakfast today our coach will transfer to Granada where we will be joined by a local guide for a half day tour. Granada, nestled in the foothills of the majestic Sierra Nevada Mountains, boasts a rich heritage of medieval architecture dating back to the Moorish era, with the iconic Alhambra as its crowning jewel. Perched atop a sprawling hilltop, this magnificent fortress complex epitomizes the splendor of the Nasrid dynasty, featuring opulent royal palaces, tranquil patios, and shimmering reflecting pools. The enchanting Generalife gardens, adorned with cascading fountains and lush orchards, offer a serene oasis of beauty and tranquility, providing visitors with a glimpse into the grandeur of Granada’s Moorish past. After our tour concludes we will enjoy some free time to explore Granada before returning to Malaga. Freshen up at our hotel before we make our way out to dinner at a local restaurant.

Day 18 

Malaga – Madrid   CB-D
This morning after enjoying breakfast we will check out and be transferred to the train station. We board the train, sit back, relax and enjoy the passing scenery to Madrid. On arrival in Madrid, we are met and transferred to our hotel to check in where the remainder of day is free at leisure for last minute souvenir shopping, a bit more exploration or simply some down time. This evening we will come together for a Farewell Dinner at a local restaurant.

 Accommodation: Catalonia Gran Via or similar (1 Night)

Days 19 & 20 

 Madrid – Brisbane via Dubai   CB (day 19 only)
This morning, we gather for one last breakfast together before bidding farewell to our accommodation and make our way to Madrid airport to check in for our flights. As we journey homeward, we carry with us cherished memories of unforgettable moments shared with newfound friends, all while exploring the Best of Spain and Portugal. Interstate passengers will say farewell to the tour host and group in Dubai.

 

For more information, or to secure your place, call us today at 1300 044 444

Terms & Conditions                                                                                        

The following Solo Connections Terms and Conditions (‘booking conditions’) form the basis of your contract with Solo Connections and apply to all group journeys contained within this brochure and additional Solo Connections departures added at later dates, departing between 1 July, 2023 and 30 June, 2024. These conditions form the basis of your contract with Denise Marie Falsay trading as Solo Connections (ABN 92 582 582 996) (‘us’, ‘we’, or ‘our’). Please read them carefully as they set out your and our respective rights and obligations. These may also include additional terms and conditions applicable to a special offer or promotion. You confirm that you have read, understand and accept these booking conditions when you make a booking of a travel product offered by us (‘booking’) and pay the deposit for such booking.

These booking conditions may be amended occasionally. Should we amend the booking conditions, we will display the amended version on our Website or in our Travel Brochure, we can also provide the amended version of the booking conditions to you upon request. You will be bound by the current version of the booking conditions at the time you make your Booking. The Tour Brochure and these booking conditions are valid for tour departure dates specified in the (‘Tour Departure Dates’) during the validity period specified in the Tour Brochure unless otherwise indicated in your itinerary for the Booking.

Booking and Payment                                                                                     
A deposit for each booking is required within 7 days of making a booking. For all bookings made we will require a signed booking form and deposit to be sent to us within 7 days of making your booking. If we do not receive this, we will automatically cancel your Booking without further notice.  All International bookings will require a non-refundable deposit of $750.00 to $3,500.00 per person, varying due to tour inclusions, plus an additional $500 deposit should you upgrade to Business Class flights. All Australian, including Norfolk Island, bookings will require a non-refundable deposit of $500 per person.

The balance will be due 120 days prior to Tour Departure Date or as otherwise stated on your invoice. You will required to make your final payment prior to this to ensure that payment is received by us no later than 120 days prior to the Tour Departure Date or as otherwise stated on your invoice.

For bookings confirmed within 120 days prior to departure, full payment of the total amount and a signed booking form will be required immediately. We will consider payment has been received by us only when we receive payment from you. If full payment is not received by the due date, Solo Connections reserves the right to cancel all reservations and apply the normal cancellation fees. For some special offers, we may require an additional payment before the balance of the tour price is due. We will notify you of any such requirements during the booking process. Except as required by law booking deposits are not refundable and are not transferable to other tours or bookings unless under special circumstances deemed by us.                                                                                               

Prices, inclusions and fees
All tour prices are quoted in Australian Dollars (based on a minimum of 15 passengers). Unless otherwise specified in the Brochure, or your itinerary, your tour price includes all international and internal flights (if applicable), taxes to a value determined by us, airport transfers, accommodation, meals, sightseeing, admissions, cruise travel, port charges as determined by the Cruise operator, the services of a Tour Host, Tour Director (if applicable) & Cruise Director (if applicable) as per your itinerary.

Unless detailed in your itinerary as an inclusion, your tour price does not include additional airfares, airline taxes, additional optional excursions, accommodation upgrades, meals not specified in your Itinerary, drinks, laundry, passport fees, visas, vaccinations, medical assistance, government taxes and charges (excluding GST),  or any items or expenses of a personal nature. Unless specified in your itinerary as an inclusion, overnight accommodation required to meet your tour and/or any transfers and flight connections are not included in the tour price and will be at your expense.

We reserve the right not to honour any published prices that we determine were erroneous due to printing, electronic, or clerical error. If you make a booking based on erroneous pricing, we will offer you the option of cancelling your reservation and receiving a refund of any monies paid by you or confirming the booking by the difference between the erroneous price and the correct price being paid.

Unfortunately, due to the advance payments that we make on your behalf to our suppliers it is necessary for us to enforce our cancellation policies.  Any changes to your booking must be put in writing to us, we reserve the right to accept or reject any amendments.  If we accept, you must pay a change fee of $250 per person in addition to additional costs resulting from the change.

You may cancel your booking by sending us written notice of the cancellation. If you cancel a booking you will be liable to pay the scheduled cancellation fee. A name change or a change to the Tour Departure Date is considered a cancellation of the original Booking. If you cancel your tour for any reason prior to your departure date (including by changing your Tour Departure Date or a name change), you will be liable for the following cancellation fees:

Cancellation Notice prior to Tour Commencement                 Cancellation Charges (per person)                                                                             

Up to final payment due date on booking advice                           Loss of Deposit

From payment due date on booking advice                                    100 %of tour price

You may also be liable to pay cancellation fees to airlines and other third parties.

We may vary your tour price at any time before you have paid in full to the extent necessary to meet any increase in the tour costs for reasons outside our control, including airfares, fuel, government  taxes and charges, exchange rate fluctuations or other tour related costs. We will not vary the tour price after we have received the total tour cost from you, regardless of any increases in the costs incurred by us. We will notify you of any such variation.

You are responsible for and must pay for all costs and expenses incurred by you as a result of any change made by you to your Itinerary after your Tour Departure Date. This includes changes due to illness or other personal reasons.

Cancellation, delays and changes to your itinerary by us
Your Booking is conditional on us receiving a minimum number of tour passenger bookings to operate the tour and ensure an enjoyable group atmosphere. Where sufficient numbers cannot be achieved, we may cancel or delay a Tour Departure Date. We will endeavour to make any decision to cancel or delay a tour, and to notify you of that decision, at least 60 days prior to the scheduled Tour Departure Date.

Should we cancel a tour, due to not meeting minimum numbers, before departure:

  • We will use reasonable endeavours to offer you the closest available tour departure.

If the proposed alternative tour is:

(i) cheaper than your original tour price, we will refund the difference to you; or

(ii) more expensive than your original tour price, you must pay the difference to us;

  • if you accept the alternative tour, your Itinerary will be amended accordingly and we will give you an updated itinerary;
  • if you do not accept the proposed alternative tour within 7 days of being notified by us, we will refund to you all monies paid directly to us and will have no further liability to you; and
  • We are not liable for any third party costs you may incur, which we have not booked on your behalf, for example airfares or other arrangements booked independently.

Solo Connections reserves the right to vary, withdraw or cancel any tours by written notice in the event they cannot be supplied or the itinerary is changed, delayed, cancelled, or disrupted in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof or other authorities, or by acts of God, strikes, severe weather, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, pandemics, failure of equipment or machinery, theft, malevolent acts or any other cause(s) beyond our control (each a Force Majeure Event).

Due to the nature of travel and circumstances outside of our control, it may not always be possible for us to adhere strictly to your itinerary and we may need to make alterations, before or after the commencement of the tour. Should this arise, we will use reasonable endeavours to:

(a) give you reasonable notice of any alterations, but there may be circumstances beyond our control in which alterations will be required with little, or no, advance notice; and

(b) provide or arrange an appropriate substitute sightseeing, transport and accommodation as required.

We will do everything within our power to provide you with a substitution of equal quality, but some services and facilities may not be available for all alternative arrangements.

Any changes to your itinerary will be notified to you:

(a) if prior to your tour departure date, by phone, email or to your travel agent (if applicable); or

(b) if during your tour, personally by your tour host or tour director.

To the maximum extent permitted by law, you agree that we are not liable to you for, and you release us from, any costs, claims, losses, damage or expense arising from either directly or indirectly in connection with any alteration to your itinerary or substitution carried out with the above specified information, including without limitation any:

(a)  claim for distress, disappointment or loss of enjoyment arising from the alteration;

(b) additional personal expenses incurred by you, including for food, beverages and personal items; or

(c) costs associated with any other travel arrangements affected by the changes, including any costs and expenses incurred by you for cancelling or changing those other arrangements or arising from a failure to meet a connection.

Your obligations whilst on Tour
If we, the Tour Host, the Tour Director or any of our service providers consider in our or their absolute discretion that you are affecting your own health, safety or enjoyment, or that of other passengers, including refusing to comply with instructions, we may immediately have you removed from the tour and terminate our contract. If deemed appropriate you will be given the opportunity to conform and rectify your behaviour before being removed from the tour. You will be required to make your own arrangements to return home at your own expense and we will not be liable to you for any additional costs, losses or damage you may incur or suffer.

For all international tours You must have a valid passport with an expiry date of at least six (6) months after the day of your arrival back into Australia.

You must ensure that you obtain prior to the Tour Departure Date all required entry visas for all countries to be visited during the tour. Failure to obtain correct documentation may affect your right of entry to certain countries during the tour. If you do not have the necessary documentation and are unable to participate, we will not refund any portion of your tour costs, any additional costs for you to join the tour later or any out of pocket expenses that you have incurred.

Should you be unhappy with something that does or does not happen on Your Tour, You should first raise Your concern with the Tour Host or the Tour/Cruise Director as soon as reasonably practicable as it may be possible for them to take steps to resolve Your concern with minimal delay. You must first use all reasonable endeavours to negotiate with Us in good faith to settle the dispute before commencing proceedings in any court or tribunal.

General Risks & limits on Solo Connections responsibility
Solo Connections, our employees, officers, tour managers and tour guides does not operate or own any entity that provides goods or services for your Booking. Solo Connections is solely responsible for purchasing all accommodations, meals, transportation, ground handling and other services from our independent suppliers. All such entities and persons are independent contractors. Your legal rights in connection with the provision of the travel goods or services for your Booking are against the specific travel provider and, except to the extent a problem is caused by fault on our part, are not against us. This includes without limitation where any travel service provider is unable to provide the goods or services that you have purchased as part of your Booking. In such case, your rights are against that provider and not against us.

You acknowledge and agree that there are general risks associated with travelling, which are beyond our control and without limitation we are not liable to you (or any third party) for any losses, costs or damages you may incur as a result of these risks. Such risks include:

(a)Tour variations, cancellations or interruptions caused by circumstances outside of our control, forces of nature, force majeure events

(b) injury, illness, accidents, acts of terrorism, criminal acts, financial or physical loss, death, inconvenience, disruption, delay or damage to personal property in relation to any good or services.

(c) additional personal expenses incurred by you, including for food, beverages and personal items; or

(d) costs associated with any other travel arrangements affected by the changes, including any costs and expenses incurred by you for cancelling or changing those other arrangements or arising from a failure to meet a connection, government changes to visa requirements.

You acknowledge and agree that where any part of the fully inclusive Tour or any other goods or services that are not directly provided by us, but provided by a Service Provider or contractor, in the event of any dispute or claim including for loss, damage, breach of contract or negligence arising from the conduct of the Service Provider or contractor, you must pursue your claim directly against the relevant Service Provider or contractor.

Liability Limitations
Nothing in these booking conditions exclude, restricts or modifies the application of any provision of the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law as amended, consolidated, supplemented or replaced.  Our liability for breach of a guarantee, condition or warranty implied by such a provision, where it is unlawful to do so. All exclusions and limitations of our liability under these booking conditions must be read subject to this clause. To the maximum extent permitted by law, we exclude all implied terms, conditions, guarantees, representations and warranties. You acknowledge and agree that, to the maximum extent permitted by law, Solo Connections nor any of its officers, employees or agents has no liability for any act, error or omission of for any loss, cost, damage, expense or liability occasioned by a third party (including any contractors or third party travel and tour operators) arising out of this Agreement, or for any indirect or consequential loss including loss of profits, loss of revenue, loss of data or loss of opportunity. To the extent that we cannot lawfully exclude our liability, we limit our liability to you to the amount of the tour price you have actually paid to us.

To the full extent permitted by the law, you acknowledge and agree we are not liable to you in contract, under any circumstances, (including but not limited to loss of deposit or full tour price and loss of enjoyment), opportunity, profit, savings, revenue or interest or any other consequential or indirect, incidental, special or punitive loss, damage or expenses. Delay or failure by us or a Service Provider to perform our obligations under the Contract, resulting from or as a consequence of a Force Majeure Event. Where the law implies any guarantee or condition which cannot be excluded, our liability to you for breach of such an implied guarantee, condition or warranty is limited, to one or more of the following:

(a)     in the case of goods: the cost of repair of the goods, replacement or supply of equivalent goods; or

(b)     in the case of services: supplying the services again or payment of the cost of supplying the services again.

It is compulsory that all passengers travelling overseas with Solo Connections have travel insurance. We strongly recommend that you take out comprehensive travel insurance with a reputable insurance company to cover you against risks associated with your Tour including cover for loss of luggage, medical expenses, costs and expenses incurred due to cancellations, delays or other disruptions. It is your responsibility to ensure that you are covered adequately and are aware of the inclusions of your insurance policy.

Liability Disclaimer
Solo Connections reserves the right to vary, withdraw or cancel any tours by written notice in the event they cannot be supplied or the itinerary is changed, delayed, cancelled, or disrupted in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof or other authorities, or by acts of God, strikes, severe weather, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, pandemics, failure of equipment or machinery, theft, malevolent acts or any other cause(s) beyond our control (each a Force Majeure Event).

To the maximum extent permitted by law, except where caused or contributed to by negligence on our part, Solo Connections is not and does not accept any responsibility or liability in contract, tort or otherwise for any injury, illness, death, cost, loss, damage (including but not limited to loss or damage to persons, baggage and property), delay, diversion, substitution of equipment, variation, postponement, liabilities, expense or inconvenience arising directly or indirectly from or in connection with:

  1. the acts, errors, omissions, default or negligence of third party suppliers or other third parties including government authorities, airlines, coach, rail or cruise operators, land carriers, hoteliers or any other suppliers, nor for any consequences thereof, including but not limited to changes to or lack of availability of transport, services, accommodation or facilities; or
  2. a Force Majeure Event.

To the maximum extent permitted by law, Solo Connections is not and does not accept responsibility or liability for any acts, errors, omissions, default or negligence of any person, not its direct employee or under its control, including any government or governmental authority, officer or employee, and also including any employees, officers or agents of any third party supplier such as airlines, coach, rail, cruise or ferry operators, shipping companies, or any other transport providers, hoteliers or other accommodation providers, land carriers, tour operators, tour guides, tour directors, travel agents, or the providers of any other meals, facilities, goods and travel products or services on your holiday and/or tour or in relation to it and over whom Solo Connections has no control. Solo Connections is not and does not accept responsibility for any criminal conduct by any third parties.

To the maximum extent permitted by law, Solo Connections is not and does not accept responsibility or liability for any requirements, terms or conditions of any third party supplier or other third parties who provide some travel products or services in the course of your holiday and/or tour. All bookings made by Solo Connections with third party suppliers or other travel product or service providers on your behalf are subject to the requirements, terms and conditions of those persons which may not be expressly the subject of our contractual agreement, particularly in relation to the applicable laws, policies and requirements of any government, governmental authority or employee including visa, entry, exit or transit requirements.

If, during your travel, you occupy a transport seat fitted with a safety belt, Solo Connections is not and does not accept liability for injury, illness, death or other loss, damage or claim arising from any incident or accident where the safety belt is not being worn correctly at the time of any incident or accident.

Solo Connections is not and does not accept any liability or responsibility for your acts, omissions, defaults, conduct, state of health, condition or circumstances, or failure to comply with the terms, conditions and requirements of any third party suppliers or other third party travel products or suppliers, or country or governmental authorities, or any of their officials, servants or agents.

If you decide that you do not wish to visit a country or part of a country you had intended to visit because of any law, condition or requirements of third party suppliers or any country or governmental authority, official, servant or agent, or because of circumstances beyond our control (and including any Force Majeure Event), you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees.

In relation to any responsibility or liability which cannot be excluded by law or despite the limitations above, if Solo Connections is found liable for any loss, damage, cost, liability or expense which arises out of or in any way is connected with any of the occurrences described above, then to the maximum extent permitted by law, the liability of Solo Connections will in no event exceed, in the aggregate, the greater of:

  • the amounts you paid to Solo Connections in connection with the travel products or services; or
  • AU$100.00.

Data Protection & Privacy
In order to make your booking, we will require certain personal information from you. We handle your personal information in accordance with our Privacy Policy which is available on our website at https://soloconnections.com.au/privacy-policy/. By agreeing to these booking conditions, you agree to the terms of the Privacy Policy.

Important notices about Your Tour             

Tour Participation                                                                                            

Special needs: We welcome you if you have a disability or other special needs, provided you are accompanied by a companion capable of providing all the assistance you require. Please note that although we will use reasonable endeavours to provide you with all the activities on your Itinerary, depending on your disability, you may not be able to participate in every activity and the Tour Host or Tour Director will have the right to refuse your participation if they believe your health and safety or the health and safety of other passengers may be impacted by your participation. You must advise us, of any disability, medical condition or dietary requirement at the time of Booking. We may decline your booking if we believe that we cannot adequately provide for all your special needs or that there is a risk to your health, safety and enjoyment or to any other guests.

General Health and Fitness:
A reasonable level of fitness and health is required to participate on Solo Connections Tours. It is your responsibility to advise of any pre-existing medical conditions or health and mobility related concerns that may affect the normal conduct of a holiday package and the enjoyment of other passengers. As at 10 May 2021 all passengers, regardless of age, will be required to complete a self-declaration form. This form will be provided to you once your booking is confirmed and you will need to mail the original form or scan and email to info@soloconnections.com.au . Should your health condition change after completing this form and prior to departure, you are obligated to advise Solo Connections of such changes. Failure to do so, could result in you being refused the right to join the tour and any costs relating to you being able to return home would be at your own expense and no refund of tour costs will be provided. Medical forms may be life-saving and must be fully completed. Solo Connections will adhere to Australian Queensland (QLD) Health Records and Privacy Act guidelines. Medical records are kept post trip for 12 months for medical or legal reference if required.

Please note that non-declaration of a medical condition may jeopardise not only your trip but also everyone else’s. Solo Connections reserves the right to make the final judgement on whether you are deemed a participant fit to join the tour, and or participate in any organized activities. If Solo Connections deems it necessary, you will be required to provide a letter from your GP stating you are fit to travel.

Cruises
Cruise Cabins: Your Tour Price is based on the Cabin category indicated in the Tour Brochure. Upgrades are subject to availability and will be at an additional cost.

Docking Position: During port stops, ships may dock side-by-side, obstructing views and requiring you to pass through other ships to embark and disembark.

Ship Facilities: It is important to note that:

(i) not all cruise ships have elevators, and ships that are equipped with elevators may not have elevator access to all decks, possible upgrades may be required;

(ii) wheelchair passengers should be aware that cabin doors, rest rooms and corridors may not be wide enough to provide access for standard wheelchairs;

(iii) requests for disabled rooms must be made at the time of Booking and are subject to availability;

(iv) for safety reasons, passengers in wheelchairs cannot be carried on boarding ramps whilst the ship is tied up or at anchor, or on to motor coaches; and

(v) wheelchairs and walkers can be carried in the luggage compartment of motor coaches subject to space limitations.

Internet Service
Internet availability and quality may vary from country to country and can also be affected by technical issues, weather or unfavourable terrains and other factors outside our control. We do not guarantee the availability, price or quality of internet connections.

 

Photography
Our tours offer some of the most spectacular and beautiful photographic scenery in the world. However, we cannot guarantee that every scene or highlighted featured in a Tour Brochure or Itinerary will be available on each Tour. No refund will be available for any resulting missed scene or photographic “opportunity”.                

Smoking
Smoking is limited to designated smoking areas within hotels for the comfort of other guests. Smoking is not permitted on coaches or such other places as nominated by us from time to time. Although we will endeavour to ensure there are opportunities for you to smoke during the Tour, we cannot guarantee such opportunities will be available.

Medical Services
We are not, and our Service Providers are not, liable regarding the provision of any medical care you may require or choose to accept during the Tour. We cannot guarantee to provide a personal escort for medical visits should the need arise.

Travel sickness
If you suffer from travel sickness, you should arrange medication or other alternatives to treat symptoms, as we cannot make allowances for this.

Additional Important Information                                                                                

Air Travel and baggage
Airfares booked as part of your tour will be through the most appropriate route although may not be a direct flight. Depending on departure date and time of booking the required booking class for airfare offer may be too far in advance to book with the appropriate airline. If the required booking class is unavailable air surcharges may apply. The flight quote including air taxes and surcharges will be confirmed once all air sectors are booked and confirmed. Taxes are defined as all airline and government taxes and surcharges. Taxes are subject to change and will be advised at the time of flight reservation. Please contact Solo Connections for applicable rules and regulations relating to your air travel.

Luggage
Tour participants are entitled to one suitcase per person. Your suitcase must not exceed 76 x 53 x 28cms (30’’ x 21’’x 11’’) and must not weigh more than 20kg (42lbs) unless otherwise specified. It is your responsibility to ensure your luggage complies with applicable airline luggage restrictions and you acknowledge that we, contracted carriers or Service Providers may elect not to carry overweight items, and that you will be responsible for any excess baggage charges.

Sightseeing on Tour
Visits to some religious sites may require a level, deemed by that country, of appropriate clothing being worn. You should consult Solo Connections reservations office or your Travel Agent in regards to your tour requirements.

Passenger Requirements
You must advise us in writing of any and all special requests and dietary requirements at the time of booking. We will make every reasonable effort to accommodate your dietary requests but cannot guarantee that such requests can be met.

Young Passengers:
(i) Passengers under the age of 18 years (as at the Tour Departure Date) will not be accepted.

Images
All images in Tour Brochures represent typical scenes and descriptive detail for each tour, however it is possible that the particular subject matter may not be seen or experienced on Your Tour. Also, some pictures may have been digitally enhanced.
Accommodation
We may substitute hotel accommodation of a similar standard in the place of the advertised hotel due to hotel availability issues. Any changes will be notified once confirmed with the hotel. Although we have taken reasonable steps to secure the most suitable hotel accommodation in the areas of the Tour, we are not liable to you for the quality, size or fitness of hotel rooms.

General
These booking conditions are governed by and are to be construed in accordance with the laws of the State of Queensland and Australia.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the Courts and Tribunal of Queensland and Courts entitled to hear appeals from those Courts and Tribunals.

If any clause or part of any clause is in any way unenforceable, invalid or illegal, it is to be read down so as to be enforceable, valid and legal.  If this is not possible, the clause (or where possible, the offending part) is to be severed from this agreement without affecting the enforceability, validity or legality of the remaining clauses (or parts of those clauses) which will continue in full force and effect.

A right created by this agreement cannot be waived except in writing signed by the party entitled to that right.  Delay by a party in exercising a right does not constitute a waiver of that right, nor will a waiver (either wholly or in part) by a party of a right operate as a subsequent waiver of the same right or of any other right of that party.

Contact Details
Should you need to contact us, our office details are as follows:
Email: info@soloconnections.com.au
Telephone: 1300 044 444
Postal: PO Box 119, Aspley, QLD, 4034, Australia

Our office is open from 9am to 5pm AEST Monday to Friday (excluding public holidays in Queensland).

We may need to contact you before the Tour Departure Date, including for example, if there is a change to your flight itinerary. It is therefore very important that you keep Your Contact Details up to date with Solo Connections or your Travel Agent and notify us or them immediately of any changes.